We would love to help! We cannot guarantee you will be connected with a college student, but our team will work relentlessly to help you find the help you need with your chore.
The NeighborING team will contact you 24 hours before your chore to update and confirm your chores.
NeighborING will process your card on file for your chore's payment. All chores must be paid with a card, but you can tip with cash.
Tips can be given to the students in cash or it can be added to your final invoice.
Not all students have trucks. If a truck is needed for your chore, we will do our best to connect you with a student who has a truck. In general, if a student uses their own vehicle for the chore, the hourly rate will be increased by $6/hr.
Absolutely! Please request a student by name. Our team will confirm the student’s availability and can help you plan accordingly.
Yes, if the chore is canceled within 5 hours of when the chore was scheduled to start, there is $15 per student fee.
Yes, there is a 2 hour grace period for a chore scheduled for the same day. The grace period starts after we connect you with a student.
We ask our users to provide all the necessary supplies for the chore. Students will be able to use the supplies provided, and select students will have basic screwdrivers and hammers to hang pictures.
Please do! If the college student has more time in their day and is willing to help, then it’s a win-win.
To help the college students, we require our customers who use the service to pay for the full hour.